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Level 1
- 1. Structure
- 2. Marketing and sales
- 3. Operations
- 4. Information
- 5. Human resources
- 6. Finance
Level 2
- 1. Ethics and the law
- 2. Market position
- 3. Ownership structure
- 4. Governance
- 5. Planning
- 6. Facilities
- 1. Market research
- 2. Channels of distribution
- 3. Pricing
- 4. Marketing communications
- 5. Sales management
- 6. Customer service
- 1. Quality
- 2. Work process
- 3. Production technology
- 4. Supply chain
- 5. Logistics
- 6. Inventory
- 1. Applications
- 2. Internet
- 3. Data management
- 4. Research and analytics
- 5. Communication system
- 6. Information technology
- 1. Management
- 2. Organization design
- 3. Recruitment and retention
- 4. Employee relations
- 5. Training and development
- 6. Compensation
- 1. Financial accounting
- 2. Managerial accounting
- 3. Budgeting and forecasting
- 4. Financing
- 5. Cash management
- 6. Risk management
Level 3
- 1. Market size analysis
- 2. Market segmentation
- 3. Customer research
- 1. Retailing
- 2. Franchising
- 3. E-commerce
- 4. Catalog sales
- 5. Wholesaling
- 1. Target marketing
- 2. Marketing message
- 3. Marketing media
- 4. Marketing campaign
- 5. Networking
- 6. Advocacy
- 1. Payment terms
- 2. Fee structure
- 3. Discounts
- 1. Selling
- 2. Negotiations
- 3. Sales territories
- 4. Sales compensation
- 1. Purpose
- 2. Product and service mix
- 3. Differentiators
- 4. Brand
- 5. Geographic market
- 1. Business ethics
- 2. Intellectual property
- 3. Dispute resolution
- 4. Antitrust
- 5. Compliance
- 6. Contracts
- 1. Ownership entity
- 2. Joint venture
- 3. Affiliation
- 4. Mergers and acquisitions
- 5. Non-profit
- 1. Facility planning
- 2. Facilities management
- 1. Workflow analysis
- 2. Work process types
- 3. Job design
- 4. Production scheduling
- 5. Order fulfillment
- 1. Quality measurement
- 2. Quality management
- 3. Sustainability
- 1. Manufacturing
- 2. Material handling
- 3. Assembly
- 4. Office equipment
- 1. Inventory planning
- 1. Vendor management
- 2. International trade
- 1. Document creation
- 2. Mobile applications
- 3. Process software
- 4. Communcations software
- 5. Collaboration software
- 1. Database design
- 2. Data integration
- 3. Reporting
- 4. Blockchain
- 1. Data analytics
- 2. Competitive intelligence
- 3. Knowledge management
- 1. Organization structure
- 2. Teamwork
- 3. Corporate culture
- 4. Job descriptions
- 1. Salaries and wages
- 2. Performance pay
- 3. Benefits
- 1. Hiring
- 2. Employee orientation
- 3. Termination
- 4. Succession planning
- 1. Worker safety
- 2. Staff communications
- 3. Diversity and inclusion
- 4. Employee policy
- 5. Labor relations
- 6. Performance evaluation
- 1. Employee development
- 2. Apprenticeship
- 3. Internship
- 4. Training
- 5. Mentoring
- 1. Debit
- 1. Financial analysis
- 2. Business valuation
- 3. Cost accounting
- 4. Financial literacy
- 1. Debt financing
- 2. Equity financing
- 3. Fund development
- 1. Risk mitigation
- 2. Bankruptcy
- 3. Disaster planning
- 1. Foreign exchange
- 2. Purchasing
- 3. Cost control
- 1. System administration
- 2. Data capture
- 3. Hardware
- 4. Cyber security
- 1. Customer support
- 2. Customer satisfaction
- 3. Credit management
- 1. Business planning
- 2. Exit planning
- 1. Financial statements
- 2. Financial audit
- 3. Accounting controls
- 4. Accounts payable
- 5. Accounts receivable
- 1. Order management
- 2. Shipping and receiving
- 3. Routing
- 4. Fleet management
- 1. Leadership
- 2. Supervision
- 3. Change management
- 4. Project management
- 5. Volunteer management
- 6. Innovation
- 1. Intranet
- 2. Telephony
- 3. Mobile communications
- 1. Website
- 2. The internet of things
- 1. Budgeting
- 2. Capital planning
- 3. Forecasting
- 1. Board of directors
- 2. Advisory board
- 3. Family business
Level 4
- 1. Product development
- 1. Goal
- 2. Planning process
- 3. Metrics
- 4. Project
- 1. Knowledge community
- 2. Document management
- 1. Meeting management
- 1. Discounted cash flow
- 2. Cost benefit analysis
- 1. Merchandising
- 1. Dealer network
- 1. Pricing model
- 1. Advertising
- 2. Social media
- 3. Event marketing
- 4. Podcasts
- 5. Public relations
- 1. Code of ethics
- 2. Ethics board
- 3. Social entrepreneurship
- 1. Laws of agency
- 1. Patents
- 2. Trade secrets
- 3. Copyrights
- 4. Trademarks
- 1. Mediation
- 2. Arbitration
- 3. Litigation
- 1. Trade agreements
- 2. Regulations
- 3. Labor law
- 4. Zoning laws
- 1. Location analysis
- 2. Lease vs own analysis
- 3. Site selection
- 4. Space planning
- 1. Cooperative
- 2. Partnerships
- 3. Sole proprietorship
- 4. Corporation
- 5. ESOP
- 1. Family council
- 1. Subsidiary
- 1. Indemnification
- 2. Hedging
- 3. Fraud detection
- 4. Insurance
- 1. Philanthropy
- 2. Grants
- 3. Government contracting
- 1. Email and text
- 1. Association management
- 1. Philanthropy
- 1. Marketing mix
- 1. Complaint management
- 1. The cloud
- 1. Delegation
- 2. Time management
- 1. Morale
- 1. Bookkeeping
- 1. Bank financing
- 2. Seller financing
- 3. Loan underwriting
- 1. Securities
- 2. Venture capital
- 3. Factoring
- 4. Crowdfunding
- 5. Private equity
- 1. Lobbying
- 1. Focus groups
- 2. Customer surveys
- 1. Internet services
- 1. Data analysis
- 2. Data mining
- 3. Business intelligence