The GM's Index of Terms

Current term

5.1.3 Change management

Level 1

  • 1. Structure
  • 2. Marketing and sales
  • 3. Operations
  • 4. Information
  • 5. Human resources
  • 6. Finance

Level 2

Level 3

Level 4

Change management

Definition

Anticipating and addressing the emotional resistance people naturally have to a big change, even one for the better.

Similar Terms

3 Good Questions

  1. What makes something a "big" change?
  2. What degree of discomfort will people tolerate?
  3. Should this change be gradual or sudden?

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